FAQ

Straight answers to the
questions Chennai patients
actually ask us.

If your question isn't here, WhatsApp us — we'll answer in 15 minutes during clinic hours and add the answer to this page.

Pricing & Insurance

Money questions,
answered directly.

How much is the first consultation?

Your first visit is ₹200. That covers a complete oral exam and a written treatment plan you take home. Add ₹300 if you need an X-ray, or apply the ₹200 toward your treatment if you decide to start the same day.

Are your listed prices final?

They're honest starting points for straight-forward cases. Your final quote is written on your treatment plan before you consent to anything. Complex cases (e.g., a multi-canal molar RCT) cost more — and we tell you before we start, never after.

Which insurance policies do you accept cashless?

12 in total — Star Health, ICICI Lombard, HDFC Ergo, Bajaj Allianz, Niva Bupa, Care Health, ManipalCigna, Aditya Birla Health, Tata AIG, SBI General, Reliance General, and Kotak Health. Send us your card on WhatsApp before your visit and we'll pre-check eligibility.

Do you offer EMI on expensive treatments?

For treatments above ₹15,000 (implants, aligners, veneers, full-mouth work), we offer 3/6/12-month EMI via Bajaj Finserv, ZestMoney, or your HDFC/ICICI credit card. Zero-cost EMI is available on eligible cards.

Do you take corporate group insurance?

Yes — most corporate group plans that include dental (TCS, Infosys, Zoho, Chennai IT majors) work with us. Bring your policy number and we'll check before your visit.

What forms of payment do you accept?

Cash, UPI (GPay/PhonePe/Paytm), all major credit and debit cards, and NEFT/RTGS bank transfer. We don't charge card surcharges.

First Visit

What to expect on
your first Dentora visit.

How long does the first visit take?

Plan for 30 minutes. The oral exam takes 15–20 min, and we spend another 10 min explaining the treatment plan and answering questions. If you also want a cleaning, that adds 30 min.

Do I need to bring anything?

Just yourself. If you have insurance, bring the card or a photo of it. If you've had recent X-rays or dental work elsewhere, bringing those records saves time.

Will Dr Priya see me on my first visit?

Yes — Dr Priya personally sees every new patient. If you specifically want to see Dr Arjun (kids) or Dr Kavya (orthodontics), mention it when booking.

Can I book same-day?

Almost always. We keep slots open every day. Call the clinic or WhatsApp us before 5 pm and we'll fit you in the same day 9 times out of 10.

Do I have to start treatment on the first visit?

No — the first visit is diagnostic. You walk out with a written treatment plan and take as long as you need to decide. Nothing is done under pressure.

Kids' Dentistry

Bringing children
doesn't have to be dramatic.

How early should my child see a dentist?

By age 3 — earlier if you spot any spots on their teeth. First visits at Dentora are gentle: a chair ride, count-the-teeth game, and a reward at the end. If treatment is needed, we schedule it for the next visit so the first stays positive.

My child is terrified of the dentist. Can you help?

Yes. Dr Arjun uses a slow-introduction protocol: first visit is just tour-and-talk, second visit is a "count teeth" ride in the chair, third visit is the actual treatment if needed. It takes longer overall but builds a child who isn't afraid of dentists at 25.

Do you treat kids with autism or special needs?

Yes. Dr Arjun is trained in behavioural approaches for children on the autism spectrum. Send us a WhatsApp before booking with your child's sensory triggers and communication style, and we'll plan the visit around them.

What about milk teeth — do they even matter?

Yes. Milk teeth hold space for adult teeth, and cavities in milk teeth can infect the adult tooth underneath. Preventive care (fluoride varnish, sealants) is way cheaper than a root canal on a 6-year-old.

Is there a kids' waiting area?

Yes — a dedicated kids' corner with toys, colouring books, and a small TV for cartoons. It's away from the main waiting area so anxious kids aren't watching adults in dental chairs.

Treatments

The questions most people
are too shy to ask upfront.

Is root canal painful?

No — modern rotary instruments and effective anaesthesia make root canals painless. Patients often describe it as feeling exactly like a filling. Most single-tooth RCTs are done in one visit of 45–90 minutes.

Root canal or extraction — which is better?

Almost always root canal. A saved natural tooth beats any replacement. Only extract when the tooth is unrestorable (deep decay past the crown, severe fracture below the gumline, or extensive bone loss).

Are invisible aligners as good as braces?

For most mild-to-moderate misalignment, yes. For severe bite issues, complex rotations, or major jaw growth, traditional braces are often more predictable. Dr Kavya explains both options at your free consult.

How long do dental implants last?

20+ years with good oral hygiene and regular checkups. The implant itself is titanium and behaves like a natural tooth root; the crown on top may need replacement after 15 years.

Is teeth whitening safe?

Yes — professional whitening is safe for most adults. It can cause temporary sensitivity (24–48 hrs). Not recommended if you have untreated cavities, gum disease, or are pregnant — we screen for this before the treatment.

Do you offer sedation dentistry?

We offer nitrous oxide (laughing gas) for anxious adults. IV sedation for major surgical cases is done at our tie-up hospital in Ayanavaram (referral only) — we don't do it in the clinic.

Emergency

When it can't wait
till tomorrow morning.

What counts as a dental emergency?

Severe pain that painkillers aren't touching, a chipped or broken tooth, a filling that fell out, uncontrolled bleeding after an extraction, a swollen jaw or face, or a knocked-out permanent tooth. Call us — don't wait.

What if I need help after 10 pm?

Call us anyway — we forward after-hours calls to Dr Priya's mobile until 11 pm. For emergencies overnight, we refer you to Apollo Hospital Greams Road or Kauvery Hospital Alwarpet, both of which have 24-hour dental cover.

My tooth was knocked out. What do I do?

If the tooth is intact: pick it up by the crown (not the root), rinse with milk (not water), put it back in the socket if you can, or store it in milk or saliva. Get to us within 30 minutes for the best chance of re-implantation. Call us on the way.

Do you have same-day emergency slots?

Yes — we block 3 slots every day for emergencies. Call before 8 pm and we can almost always fit you in the same evening.

Still Have Questions?

Ask us directly.
We reply within 15 minutes.